Internet Service Providers and Plans for Newcomers in Canada | September 2025
As a newcomer to Canada, setting up reliable internet service is one of your first essential tasks. Understanding the various providers and plans available can help you make an informed decision while managing your service setup costs. Many providers offer no credit check options that can be helpful when first establishing services. This guide breaks down the key options and considerations to help you get connected quickly and affordably in your new home.
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Summary Table for Internet Service Providers and Plans for Newcomers in Canada | September 2025
| Name | Type | Learn More |
|---|---|---|
| Bell Canada | Telecommunications Service Provider | Learn More |
| Rogers Communications | Telecommunications & Media Services | Learn More |
| Shaw Communications | Telecommunications Service | Learn More |
| Novus Entertainment | Telecommunications Service Provider | Learn More |
| TekSavvy Solutions | Telecommunications Service Provider | Learn More |
| Distributel | Telecommunications Service Provider | Learn More |
| Start.ca | Telecommunications Service Provider | Learn More |
| VMedia | Telecommunications Service Provider | Learn More |
| Cogeco | Telecommunications Service Provider | Learn More |
What Newcomers Need to Know
- Most Canadian internet providers require a credit check or security deposit for new customers
- Contract terms typically range from month-to-month to 2-year commitments
- Installation fees may be waived with longer-term contracts
- Many providers offer bundle discounts when combining internet with TV or phone services
- Some companies provide special newcomer packages with reduced documentation requirements
- Download speeds commonly range from 50 Mbps to 1,000 Mbps
- Data caps may apply to basic plans, while unlimited data usually costs more
Our Top Recommendations
- Bell Canada: Best for comprehensive coverage and reliable fiber internet
- Rogers Communications: Excellent for flexible plans and no-contract options
- TekSavvy Solutions: Ideal for budget-conscious newcomers with competitive pricing
- Shaw Communications: Strong choice for Western Canada residents
- Telus: Superior for symmetrical upload/download speeds and bundled services
Available Internet Service Providers
1. Bell Canada
Category: Telecommunications Service Provider
Bell Canada is Canada's largest telecommunications company, providing essential connectivity services that are crucial for newcomers establishing their life in Canada. Having access to reliable mobile, internet, TV, and home phone services is fundamental for staying connected with family abroad and integrating into Canadian society.
What newcomers need to know:
- Bell offers comprehensive telecommunications services including mobile phones, TV, internet, and residential phone
- Customer service is available through multiple channels including phone support at 1-866-310-BELL
- Technical support is accessible 24/7 at 1-800-667-0123 or by dialing *611 from Bell devices
- The MyBell app allows customers to manage all services from one platform
- Services are available nationwide with Bell's extensive Canadian telecommunications network
Benefits for newcomers:
- All-in-one provider for essential communication services
- Self-service management through award-winning MyBell mobile app
- Toll-free customer service numbers for support
- Multiple service options for home and mobile connectivity
- Comprehensive coverage across Canada
How to apply:
- Visit official website to learn more
2. Rogers Communications
Category: Telecommunications & Media Services
Rogers Communications is Canada's leading telecommunications and media company, providing essential services for newcomers to establish their life in Canada. For new immigrants, Rogers offers comprehensive communication solutions including mobile, internet, TV, and home phone services all under one provider.
What newcomers need to know:
- Customer service available 6 days a week (Mon-Sat: 9 a.m. - 7 p.m.) at 1-888-764-3771
- Multiple service options available: mobile plans, internet, TV, home security, and home phone
- Services available across Canada with specific offerings for Ontario Public Sector
- Employment opportunities available across different Canadian cities
- Variety of broadband internet services to meet different household needs
Benefits for newcomers:
- Comprehensive range of communication services through a single provider
- Multiple plan options to suit different budgets and needs
- Nationwide coverage and service availability
- Access to entertainment and media content
- Home monitoring and security services for added peace of mind
How to apply:
- Visit official website to learn more
- Call 1-888-764-3771 for customer service
- Visit a Rogers retail location to discuss service options
- Online account management available through website
3. Shaw Communications
Category: Telecommunications & Media Services
Shaw Communications was a major Canadian telecommunications provider that has now been integrated into Rogers Communications as of April 2023. For newcomers to Canada, understanding this change is important as Shaw's services and customer base are now part of the Rogers network, which offers comprehensive telecommunications solutions for settling in Canada.
What newcomers need to know:
- Shaw Communications has been acquired by Rogers Communications
- Services include internet, television, phone, and wireless options
- 24/7 customer support available at 1-888-472-2222
- Shaw Direct services continue to offer television and entertainment packages
- Services are being integrated into the Rogers network infrastructure
Benefits for newcomers:
- Access to comprehensive telecommunications services
- Multiple service options (mobile, internet, TV, home phone)
- Expanded 5G and fibre network technology
- 24/7 customer support accessibility
- Personalized television packages through Shaw Direct
How to apply:
- Visit official website to learn more
4. Novus Entertainment
Category: Telecommunications Service Provider
Novus Entertainment is a Canadian telecommunications company that has been providing cutting-edge Internet, TV, and Phone services in Metro Vancouver since 1996. For newcomers to Canada settling in the Metro Vancouver area, Novus offers reliable and affordable connectivity solutions through their own fiber-optic network infrastructure.
What newcomers need to know:
- Services are available exclusively in Metro Vancouver area
- Operates through a dedicated fiber-optic network
- Provides three main services: Internet, TV, and Digital Phone
- Service is limited to specific buildings/areas with Novus infrastructure
- Canadian-owned and operated company since 1996
Benefits for newcomers:
- Lightning-fast download and upload speeds through fiber-optic technology
- Affordable pricing compared to other providers
- Highly-rated customer service with positive reviews
- Top-notch reliability through owned infrastructure
- Bundled services (Internet, TV, and Phone) available
How to apply:
- Visit official website to learn more
5. TekSavvy Solutions
Category: Telecommunications Service Provider
TekSavvy Solutions Inc. is one of Canada's leading telecommunications companies offering internet, phone, and TV services at fair and transparent prices. As Canada's #1 ranked ISP for 5 consecutive years, TekSavvy provides newcomers with reliable connectivity options to help them establish their digital presence in their new country.
What newcomers need to know:
- Based in Chatham, Ontario, serving residential and business customers across Canada
- TV service packages start at $45/month total ($25 for Basic, $20 for Pick 10)
- Compatible with various third-party devices
- Provides both residential and business telecommunications services
- Ranked as Canada's #1 ISP on dslreports.com for 5 consecutive years
Benefits for newcomers:
- Fair and transparent pricing policies
- Comprehensive service bundle options (Internet, Phone, TV)
- Established reputation as a trusted Canadian telecom provider
- Advocacy for fair internet pricing for all Canadians
- Multiple service options for both home and business needs
How to apply:
- Visit official website to learn more
6. Distributel
Category: Telecommunications Service Provider
Distributel is a long-standing Canadian internet and phone service provider operating since 1988, recently merged with EBOX to offer competitive telecommunications services. For newcomers to Canada, it provides an accessible option for essential connectivity services with personalized plans based on neighborhood availability.
What newcomers need to know:
- Now operates under the EBOX brand with matched service plans
- Offers high-speed internet and digital home phone services
- 24/7 account access through MyAccount portal
- Free modem and activation promotion available
- Service availability varies by neighborhood and regional capacity
Benefits for newcomers:
- Competitive pricing for internet and phone services
- Personalized service plans based on location
- Account management available via computer, tablet, or smartphone
- High-quality service standards
- Free equipment and setup promotions through EBOX brand
How to apply:
- Visit official website to learn more
7. Start.ca
Category: Telecommunications Service Provider
Start.ca is an Ontario-based internet, television, and phone service provider that has been operating since 1995. For newcomers to Canada, they offer a comprehensive suite of essential connectivity services with a reputation for being the "Friendly Internet Provider," making the transition to life in Ontario easier with reliable communication options.
What newcomers need to know:
- Services are available exclusively in Ontario
- Offers internet, TV, and phone service bundles
- Set-top boxes required for television service (one per TV)
- Mobile app available for streaming TV content
- Bring Your Own Device option available for phone services
Benefits for newcomers:
- Comprehensive communication services under one provider
- Unlimited messaging across Canada with phone plans
- Features include Call Display, Voicemail & Call Waiting
- Competitive pricing (e.g., 60GB plans starting at $34/month)
- Business solutions available for entrepreneurs
How to apply:
- Visit official website to learn more
8. VMedia
Category: Telecommunications Service Provider
VMedia is a leading independent telecommunications provider in Canada offering essential services like internet, TV, home phone, and home security across the country. For newcomers to Canada, VMedia provides an accessible and cost-effective way to set up crucial home communications services without long-term contract commitments.
What newcomers need to know:
- Available across Canada with coast-to-coast coverage
- No contracts required for any services
- Offers multiple services: Internet, TV, Home Phone, and Home Security
- Owned by Quebecor (as of July 2022)
- Customer service support available via phone for setup and inquiries
Benefits for newcomers:
- Low-cost monthly plans for budget-conscious households
- Innovative features and streaming TV technology
- Multiple service bundles available for complete home setup
- Transparent pricing and service terms
- Various promotions and discounts available for customers
How to apply:
- Visit official website to learn more
9. Cogeco
Category: Telecommunications Service Provider
Cogeco is one of Canada's leading telecommunications providers, offering essential services like internet, TV, and phone connectivity to residential and business customers. For newcomers settling in Ontario and Quebec, Cogeco provides reliable connectivity options backed by over 65 years of experience serving local communities.
What newcomers need to know:
- Services are available in smaller cities across Ontario and Quebec
- Offers fibre-powered network infrastructure
- Provides 100% local customer support
- Part of the Connecting Families initiative for affordable internet
- Serves 1.6 million residential and business subscribers in Canada
Benefits for newcomers:
- Ultrafast internet service options
- Flexible TV packages
- Reliable home phone services
- Local customer support in your community
- Special discounts available through government programs like Connecting Families
How to apply:
- Visit official website to learn more
- Contact customer service at 1-866-232-9017
- Chat available on cogeco.ca
- Visit local Cogeco office
- Explore available service packages online
Final Words
Selecting the right internet service provider is crucial for staying connected in your new Canadian home. We recommend comparing at least three different providers in your area and carefully reviewing their installation fees, contract terms, and special newcomer offerings before making a decision. Remember to ask about current promotions and bundle discounts, as these can significantly reduce your monthly costs while providing the reliable connection you need to settle into your new life in Canada.
Frequently Asked Questions About Free Gas Vouchers
How often can I apply for free gas vouchers from assistance programs?
Most assistance programs limit vouchers to once per month or quarter to ensure resources reach as many families as possible. However, you can apply to multiple different organizations simultaneously. Emergency situations may qualify for expedited or additional assistance at the discretion of each program.
Do I need to be on government assistance to qualify for free gas vouchers?
No, you don't need to be on government assistance for most programs. While some organizations like LIHEAP require specific income thresholds, many charities like The Salvation Army and local churches base eligibility on demonstrated need rather than formal assistance program enrollment. Each organization has different criteria.
Are cashback apps like Upside really free to use?
Yes, legitimate cashback apps like Upside are completely free to download and use. They make money through partnerships with gas stations and retailers, not from user fees. However, be cautious of apps requesting upfront payments or personal financial information beyond what's necessary for cashback processing.
What documentation do I need when applying for gas voucher assistance?
Typically, you'll need a government-issued ID, proof of income (pay stubs or benefit statements), and documentation of your transportation need (appointment confirmation, job interview letter, etc.). Some programs may require proof of residence or household size. Having these documents ready speeds up the application process significantly.
Can I combine different gas saving methods together?
Absolutely! You can stack gas station loyalty programs with cashback apps, use gas rewards credit cards, and apply vouchers from assistance programs simultaneously. This combination approach often provides the maximum savings. Just ensure you're following each program's terms of service and not violating any restrictions.
